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Six ways to find your brand voice

How do your customers feel about your business? When they talk about you to others, what do they say?  We all have a brand voice, whether we know it or not. A lot of small businesses are fighting for survival in a climate where competition is fierce, and customers are not as loyal as they [...]

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When hiring a writer makes sense

Have you ever avoided a service or product because of schmaltzy writing? Of course you have! Why would you invest your time, money and reputation with a business that can’t be bothered to proofread its mailer or tell you a compelling story? When I see spelling errors or grammar mistakes, I assume that the “boss” [...]

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What’s missing from your “personal brand?” You!

“This is our daughter, Amy. She used to be a TV news anchor…”      That’s usually how my parents (bless ‘em)  introduce me to their friends.  Yes, it was a really cool job title, but that was so 20 years ago.   I’ve had a couple of cool jobs since then: News producer at a Minneapolis TV [...]

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Chocolate Branding is bittersweet

I remember when brownish diamonds were jewelry store rejects. Far inferior to the real thing: the bright sparklers that would set a guy back two-and-a-half paycheck cycles. Not anymore.  We’ll apparently consume anything coated with rich,  succulent chocolate. Yes, Chocolate Diamonds are now the “it” stone of 2011. No longer relegated to second or third [...]

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